I’m about to have two babies under 15 months. I run two businesses. And I have no intention of working more than 35–40 hours a week. My capacity is the highest it’s ever been, but I’m okay with that. Here’s what I’m doing to protect it now more than ever so I can continue to scale without burning out.

Last summer, I made one of the riskiest decisions I’ve ever made in business. It wasn’t easy, and honestly, I was questioning if we were going to be doomed after this. But in the end, I’m so glad I trusted my gut. Here’s a peek at how I took a major plunge - even when it felt scary - and made it out on the other side of success.

We rarely use the word failure at Champagne Collective. Because every "failure" we had in 2025 turned out to be the catalyst for something better.

Here are a few of the hardest lessons 2025 taught us - in real-life terms.

Referrals are the secret weapon behind sustainable growth.
This blog post breaks down how trust, consistency, and integrated support turn client relationships into long-term momentum without relying on constant launches or viral social posts.

A behind-the-scenes look at how Champagne Collective handles mistakes with transparency, accountability, and leadership - and why clients trust us more because of it.

We hit a 35% profit margin last month.
That’s well above “healthy.” Most agencies would kill for it.

And still…we panicked. 🫠

Because this year, more clients have handed in their notice than in any year before. Some left due to the economy, some because of financial reasons, and some because of the political climate. Most reasons were completely out of our control.

If you’ve ever had a slow season or lost clients back-to-back, you probably know the feeling: that little voice asking, Are we stable enough? Are we growing fast enough? What if the bottom falls out?

Here’s what we’ve learned (and what I hope helps you if you’re spiraling too).

Some boundaries are essential. Some boundaries are just… games in disguise.

Here’s the truth: if you’re intentionally timing your messages so clients can’t respond, that’s not professionalism. That’s pettiness.

Strong client relationships are built on mutual respect. Respect for your time, your client’s time, and for the trust you’re building together. And while boundaries are a non-negotiable part of business, avoidance isn’t a boundary. It’s a slow leak in your client relationship.

Listen, mistakes happen. What matters is how they’re handled.

We recently made a mistake that almost cost us a high-ticket client. And while we’re human and understand mistakes pop up from time to time, it’s so important to assess them so they don’t happen again.

In this blog post, we’re giving you a deep look at what we did to make things right. Keep reading so you can handle mistakes in business with grace and integrity, too!

Do you have client feedback collecting dust in a folder somewhere? If so, you’re missing out on major opportunities to learn and evolve!

One of the biggest shifts that got Champagne Collective from six to seven figures was listening to our clients. They can tell you more about your business, offerings, and target audience than anything else can.

Feedback isn’t just a pat on the back. It’s your roadmap to improve your services, retain your clients, and stand out in a crowded market.

So, how exactly do we use their feedback as a springboard to success? We’re telling you in this post.

At Champagne Collective, we rely on our project management tools for client task submission, team task assignments, and so much more. It’s the backbone of our daily operations, and the reason we can deliver white-glove services to our clients.

But what happens when your project management tool feels more like a chore than a day-to-day blessing?

It means it’s not working for you. In today’s post, we’re sharing why your project management tool isn’t working — and what you can do to fix it.

Bending over backward for your clients is killing your productivity.

We’re not talking about exceeding expectations in your work. We always encourage that! We mean going out of your way in ways that slow you down, hurt your business, or waste your precious time.

Here’s why you can’t let clients push your boundaries just because they pay your invoices.

Are your clients hurting your revenue? I know that sounds counterintuitive. You work with clients to make money, right? That’s the ideal case, but when your clients have commitment issues, it drains your energy and hurts your bottom line. If you’re always chasing and replacing clients instead of attracting long-term, high-value ones, this might be why. Read to the end to learn how to fix it!

It’s every service-based entrepreneur’s dream to create a roster of dreamy, long-term clients. When you have clients you work with month-over-month, it gives you stability and comfort in your business. But how do you sign clients and then continue to keep them on board? Your instinct is to deliver high-quality work, but is that really all it takes? In this blog post, I’m sharing what I know about building sturdy client relationships.

High-quality businesses thrive on high-quality tools. Whether it’s apps, team members, or contractors, investing wisely always pays off in the long run. For us, prioritizing our client experience means using top-notch tools and resources. Here are our go-to tools to help our business run smoothly and effectively.

POV: You outsource tasks in your business to help you grow. That’s amazing! BUT. . . That doesn’t mean your service provider is responsible for your sales. Your team isn't going to generate six figures in sales for you alone. As a business owner, you are responsible for showing up, engaging with your audience, and driving sales. So, how can you increase sales in your business with the help of your team?

Are you continuously getting off of sales calls thinking, “What the fuck was that?” If so, you have a messaging problem! This is what you need to do: change your messaging so it attracts and converts your dream clients.

The good news is that if your business’s back end isn’t working the way you want it to, you can fix it with just three simple steps. But before we get into it, here are four ways to identify if your back end needs some TLC!

I hate to break it to you, but if you’re struggling to keep clients in your business, it’s probably because your communication systems suck. Keeping the lines open within your team and with your clients ensures clarity, trust, and growth. Without it, your business can quickly turn into a dumpster fire of lost information, missed deadlines, and disappointed clients. ⁠Here’s what I recommend to take your communication with clients to the next level so they want to stick around!!