As a virtual assistant or online business manager, your consultation calls with potential clients are an essential element of the onboarding process. It’s the step that helps you determine if you are a good fit for each other and how you can help them in their business. It’s also where you can ask clarifying questions about what their business goals, needs, and budget are. Read on to learn why pre-vetting your consultation calls is a MUST in any service provider onboarding process. 

When starting a virtual assistant business, it can be overwhelming and exciting, all at the same time. However, don’t let the overwhelm of all the shiny objects keep you from taking action on your dreams. Read on to learn why everything is figure-outable as a business owner and how to keep moving forward and steer clear of analysis paralysis. 

How many times have you written basically the same email? As an entrepreneur, your time is precious. The key to keeping your business running smoothly while giving you the freedom of time is to set up systems and processes that allow you to maximize your time and talents. Read on to learn a simple, actionable tip to save time (and brain space!) in your inbox.

Succession plans may not be every business owner’s favourite topic, but trust me… they’re vital to the success and longevity of your business. The truth is, you can’t predict the future or control everything that happens with your team. However, what you can do is have a plan to keep going, no matter what your business throws at you. Read on to learn why you need a succession plan in your business and how to set this up for success!

One of the best ways to stay on track with your clients as a virtual assistant or service provider is to send out client feedback forms or questionnaires occasionally throughout the year. This is a great way to request honest feedback, which can then help you serve them even better. However, sending the feedback form is only the first step. Read on to learn how to use your client feedback to create an action plan that helps you serve them the best you possibly can!

As a virtual assistant and online business manager, I’m a huge advocate of outsourcing and delegating in your business. However, there’s one thing that can make outsourcing a major nightmare. Read on to learn what it is and how to avoid it so you can outsource like a boss in your business! 

Have you ever worked really hard on a client project and excitedly submitted it to them for review, only to get constructive feedback from them on aspects they don’t like? I know this can feel a little discouraging, but please know, we’ve all been there. Read on to learn what to do if your client doesn’t like something you’ve created so you can move forward with confidence and a plan to get the project to completion. 

Throughout the course of my entrepreneurship journey, I’ve made it a daily priority to take care of my physical and mental health. Not only does this make me healthier and more focused, but it makes me a better person, leader, and teammate. One of my favourite ways to take care of my physical and mental health is running. While running is amazing for my health and well-being, it’s also taught me a few important business lessons along the way. Read on to learn the 3 business lessons that running has taught me over the years. 

In my years of working in the online business space and with various business owners, if there’s anything I’ve learned about business money, it’s that the numbers don’t mean shit if you’re not honest about them.

One of my biggest pet peeves is when business owners share their numbers without knowing what they actually mean. Not only does this feel inauthentic and a bit dishonest, but it can also put you in a dangerous spot in your business if you don’t understand your numbers and where you’re really at with your business money. Read on for a real and honest conversation about business money!

Do you constantly feel overwhelmed by client deadlines? When you see a task come in, does it immediately send you into a stressed-out frenzy? That’s no way for an entrepreneur to feel in your OWN business. If you're wondering how to stop feeling overwhelmed by client deadlines and feel more in flow with your work, read on! 

As an entrepreneur, setting boundaries is absolutely crucial to your success. The topic of boundaries is not talked about enough in the business space, and I believe it’s time to get real about it. Read on to learn why boundaries are so important to your success and happiness plus 4 things that you’re allowed to do as a business owner and the boss of your own life!

Do you feel constantly tied down by work and like you have to take work with you everywhere you go? Whether it’s a girl’s weekend, a family vacation, or a random Tuesday that you are offline, you deserve to enjoy life, recharge, and turn work-mode OFF. Read on to learn how to stop taking work with you everywhere and which systems you need in place to make this happen. 

We are beyond blessed here at AK/VA to work with incredible, talented, and wildly successful clients who are making an impact on the world each and every day. After working with many business owners, we know what works and what doesn’t work in the online space. Read on to learn how to land these types of clients and what the 5 habits of our most successful clients are so you can implement these habits, too!

One of the most powerful aspects of being a business owner is having the freedom and control to set and raise your prices how you see fit. No more waiting for an annual, company-wide pay raise that the entire staff receives, no matter how hard you work or how much business you bring in. Being an entrepreneur allows you to be in charge of what you charge! However, raising your prices can come with some challenges, mindset blocks, and imposter syndrome. Read on to learn what key factors to consider when raising your prices so you can do so with confidence and clarity!

Investing in programs to help streamline your business and scale more quickly and efficiently is a big decision. Not all programs are created equally and not every program will be right for your specific business and needs. After nearly six years into a business where I often dive into other business owners' systems, there is a pattern I see repeatedly when it comes to programs. Read on to learn what the pattern is plus 4 things you should consider before purchasing a new program for your business. 

As an entrepreneur, your time and knowledge are your most valuable assets. The expertise you bring to the table and the time in which you spend with each client is precious. In order to grow a successful, thriving business, you must set boundaries with clients and potential clients to protect those assets, otherwise, they’ll be taken advantage of. 

Launching a new course, program, membership, or offer requires a lot of planning and preparation. There are several moving parts and small details in the process to consider. Oftentimes, I see entrepreneurs get so caught up in the marketing side of actually bringing people into these offers that they forget about some of the most important steps and details that will make their launch successful. Read on to learn how to prepare to crush your next launch. 

Converting clients into paying customers is not just about how great your consultation call process is or how amazing you are at pitching yourself. The key to landing more clients is mastering the art of the follow up. Read on to learn why the funds are truly in the follow-up and how to create a follow-up system that converts.