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We made a mistake and almost lost a client (Real Talk)
Listen, mistakes happen. What matters is how they’re handled.
We recently made a mistake that almost cost us a high-ticket client. And while we’re human and understand mistakes pop up from time to time, it’s so important to assess them so they don’t happen again.
In this blog post, we’re giving you a deep look at what we did to make things right. Keep reading so you can handle mistakes in business with grace and integrity, too!
Mistakes Make You Stronger
Mistakes. You can’t learn without them, can you? I am not only talking about the occasional tech glitch or when there’s a miscommunication with someone on your team. I’m also talking about when YOU make mistakes. When YOU drop the ball. And those kinds of mistakes just hit different, don’t they?
Facing and Embracing Change
If the last twelve months has taught us anything, it’s that we are all capable of shifting and pivoting when we need to and as entrepreneurs, being able to embrace change, whether it be in your business or your personal life, is one of the most important parts our journey. Here’s my top five tips to facing and embracing change!